2021 Annual Conference FAQ

Where will the conference take place?
The Annual Conference will take place at the Hyatt Regency Chicago.

What is the registration cost?
All conference registration costs will be listed on the registration page of the Conference website.

When will registration open?
Registration open on Friday, May 21 for both in-person and a virtual component. Participants may register online or using a paper form.

Can I purchase single event tickets?
Additional tickets for the Welcome Reception, Women's Initiative Luncheon, and Closing Banquet are available when registering. Additional other single meal function tickets are available by contacting Rachel Mense at (816-701-8109) or Allyson Weber at (816-701-8138).

What sessions will be in the virtual component?
Check the virtual component page for list of sessions.

Can in-person attendees access the virtual sessions?
In-person attendees can attend the sessions selected for the virtual component but will not have access to video recordings.

What is the hotel cost? How do I make a hotel reservation? What if I have to cancel my hotel reservation?
IAAO has secured a nightly room rate of $199 plus any taxes and fees. Rooms can be reserved by visiting the 2021 Conference Hotel page of the IAAO website.  Guest room reservations can be canceled, without penalty, up to 72 hours prior to your arrival.

What if I cannot attend the in-person conference, will there be an option to attend virtually?
Yes, for 2021 we are offering a Virtual Conference Registration as an option for our Members.

How many CEUs will be available during the in-person conference? How many CEUs are available during the virtual conference?
Many of the conference details are still being finalized, but there are 13 hours of CEUs available during the in-person conference and 12 hours of CEUs available to virtual attendees.

What is the registration cancelation policy?
Requests for refunds will be honored, less a $150 processing fee, only if received in writing by July 30, 2021. No refunds will be made after July 30, 2021.

What is the hotel doing to create a safe environment for the meeting?
Please see the Hyatt  website for updated information regarding the safety protocols that are being implemented.

In addition, from the Welcome Reception on Sunday to the Closing Banquet on Wednesday night, all key conference events will take place in one location this year, the Hyatt Regency Chicago. Attendees are welcome to explore beyond the Hyatt, but in Chicago, as in any big city, be aware of your surroundings, and make sure you know where you are going. For questions or directions, the hotel concierge is a local expert and is ready to help you find options to meet your needs and address any questions you may have. Also see statement from Choose Chicago.

Which airport should I fly into - Chicago O'Hare or Midway?
Either airport should work. Chicago has two airports, Chicago O’Hare (ORD), a major international airport served by many airlines, and Chicago Midway (MDW), which has fewer airlines outside of Southwest but may offer more convenient access to the city. The choice may depend on the airline chosen or scheduling. For a comparison, see the following.  IAAO does not provide transportation from the airports to the hotel.

What is the attire for the conference?

Sports coats or business casual for Welcome Reception and business casual for educational sessions. Evening wear or formal wear have traditionally been worn at the Closing Banquet.

Where can I get a COVID-19 test in Chicago?
There are CVS and Walgreens locations within a 10-minute walk of the Hyatt Regency. You'll need to make an appointment for your test ahead of time.