2021 Annual Conference FAQ

Where will the conference take place?
The Annual Conference will take place at the Hyatt Regency Chicago.

What is the registration cost?
All conference registration costs will be listed on the registration page of the Conference website.

When will registration open?
Registration open on Friday, May 21 for both in-person and a virtual component. Participants may register online or using a paper form.

Can I purchase single event tickets?
Additional tickets for the Welcome Reception, Women's Initiative Luncheon, and Closing Banquet are available when registering. Additional other single meal function tickets are available by contacting Rachel Mense at (816-701-8109) or Allyson Weber at (816-701-8138).

What sessions will be in the virtual component?
Check the virtual component page for list of sessions.

Can in-person attendees access the virtual sessions?
In-person attendees can attend the sessions selected for the virtual component but will not have access to video recordings.

What is the hotel cost? How do I make a hotel reservation? What if I have to cancel my hotel reservation?
IAAO has secured a nightly room rate of $199 plus any taxes and fees. Rooms can be reserved by visiting the 2021 Conference Hotel page of the IAAO website.  Guest room reservations can be canceled, without penalty, up to 72 hours prior to your arrival.

What if I cannot attend the in-person conference, will there be an option to attend virtually?
Yes, for 2021 we are offering a Virtual Conference Registration as an option for our Members.

How many CEUs will be available during the in-person conference? How many CEUs are available during the virtual conference?
Many of the conference details are still being finalized, but there are 13 hours of CEUs available during the in-person conference and 12 hours of CEUs available to virtual attendees.

What is the registration cancelation policy?
Requests for refunds will be honored, less a $150 processing fee, only if received in writing by July 30, 2021. No refunds will be made after July 30, 2021.

What is the hotel doing to create a safe environment for the in-person meeting?
Please check the Hyatt Regency Chicago website for updated information regarding the safety protocols that are being implemented.